How to Cancel Netflix
Most accounts cancel from the Netflix account page in a browser. Only a partner-billed account has to be cancelled somewhere else.
- Cancel online
- Partner billing may need another site
Netflix charges your card or account directly.
Sign in through a browser
The cancellation screen may not be available inside the app.
Account → membership management
Your current membership details and any cancellation notice appear here.
Select cancel
Choose the cancel button or link. If payment partner instructions appear here instead, use the other path above.
Confirm on the final screen
The cancellation only takes effect once you complete this step.
Open Netflix's official cancellation article(opens an external site)
Done when: Your account page shows the closing date. A confirmation email arrives at the account address.
A carrier, bundle provider, or app store bills you instead.
Check the membership section of your account
No cancel option here means a payment partner set up the subscription. This screen then shows either a link that walks you through cancelling or a note telling you to contact the partner.
Follow whichever of those two the screen shows
Mobile carriers, bundle providers, and app stores are Netflix's own examples — the exact process varies by company. If no instructions appear, the billing company is who to contact.
Open Netflix's official cancellation article(opens an external site)
Done when: Your account page shows the closing date. A confirmation email arrives at the account address.
QuitMySub cannot verify your cancellation. These are the signals the official documentation describes.
How hard is this to cancel?
Difficulty 3/5 · Billing routes 3 · Video Streaming
- Disney+ 4/5 · cancels on its own siteDisney+ guide
- Prime Video 4/5 · ends where you are billedPrime Video guide
More details
Refunds and fees+−
Billing and your final viewing date
- Accounts billed normally
- If you cancel with time left in the billing period, you can keep watching until that period ends, and the account then closes automatically.
- Accounts on hold
- If there is a hold on the account because of a payment problem, cancelling can close the account immediately.
- Gift card or promotional balance
- Any remaining balance can still cover service after you cancel. Once the balance runs out, access ends.
- Third-party or partner billing
- If a mobile carrier, bundle provider, or app store handles the payment, their billing dates and policies also apply, so the end date can differ.
Important exceptions+−
If there is no cancel option in your account
When the membership section shows no cancel option, the subscription was likely set up through a payment partner. In that case your account page shows either a link that walks you through cancelling or a note telling you to contact the partner. Mobile carriers, bundle providers, and app stores are examples only — the exact process varies by company, so start with the instructions shown in your own account.
After you cancel
- Check the closing date on your account page and in your payment history.
- Look for the cancellation confirmation email sent to your account address.
- Review your card or payment statement after the next billing date passes.
- Make sure nobody else in your household restarted the membership.
- To prevent a restart, change your password and select the option to sign out of all devices.
- If an unexplained charge remains, contact Netflix support or your payment partner.
Reader experiences
Netflix — Share your cancellation experience
This takes under a minute. Feel free to skip the optional questions.
Why are you canceling Netflix?
Choose a reason to see relevant alternatives. Your reason selection is not submitted by itself, but an anonymous improvement event may be recorded if you click a recommendation link.
Selecting a reason on its own submits nothing. If you follow a recommendation link, which reason and which service you moved to may be recorded as an anonymous event.
Select a cancellation reason to see recommendations.
These recommendations are editorial suggestions based on your selected reason and general service characteristics. Pricing, features, and policies may change, so review official information before subscribing.
Frequently asked questions+−
Frequently asked questions
Does deleting the Netflix app cancel my membership?
No. Deleting the app or signing out has no effect on billing. You have to complete the cancellation from the membership management screen in your account.
Do I lose access immediately after cancelling?
For an account that is being billed normally, you can usually keep watching until the current billing period ends. If the account is on hold, cancelling can end access right away.
Why can't I see a cancel button?
Your membership may be billed through a payment partner. Check the membership section of your account page for cancellation instructions or a note about contacting the partner.
Why was I charged after cancelling?
The cancellation may not have been completed, or someone with access to the account may have restarted the membership. Confirm the cancellation status, then change your password and sign out of all devices if needed.
Will Netflix refund me automatically?
An automatic refund is not guaranteed. Handling depends on your billing situation, region, and payment partner, so check directly with Netflix support or the partner that charged you.
If I rejoin, will my profiles and viewing history still be there?
Netflix keeps viewing activity and related details for a period after an account closes. If you restart within that window, that information is often still available.
Official sources+−
- View Netflix's official cancellation guide (opens an external site)
Netflix · Last checked:
· Screens, button labels, and billing partner policies can change. Always confirm the final steps in the official help centre and in your own account.