How to Cancel HBO Max
Where you cancel HBO Max depends on who bills you, so finding your biller is the first step.
- Find your biller first
- 5 billing routes
- Access ends at the billing period
HBO Max itself (WarnerMedia) charges you.
Open the subscription page
Go to HBOMax.com/subscription and sign in if needed.
Choose Cancel Your Subscription
If there is no cancel option, HBO Max says to note the biller shown at the top of the screen and follow that company's process instead.
Confirm and note your expiration date
Confirm the cancellation and take note of the expiration date. You can stream until the subscription expires at the end of your billing period.
View HBO Max's official cancellation article(opens an external site)
Done when: The expiration date shown when you confirmed is in your account. The confirmation email from your biller arrives.
The App Store on an iPhone or iPad charges you.
Open Subscriptions in Settings
On iPhone or iPad open Settings, choose your name, then choose Subscriptions.
Select HBO Max, then Cancel Subscription
Select HBO Max in the list, then tap Cancel Subscription.
A subscription billed by Apple cannot be cancelled on the HBO Max site.
Open Apple's official cancellation guide(opens an external site)
Done when: The expiration date shown when you confirmed is in your account. The confirmation email from your biller arrives.
Google Play charges you.
Open Subscriptions in the Play Store
In the Play Store app choose your profile icon, then Payments & subscriptions, then Subscriptions.
Select HBO Max, then Cancel subscription
Select HBO Max, then tap Cancel subscription.
A subscription billed by Google Play cannot be cancelled on the HBO Max site.
Open Google Play's official cancellation guide(opens an external site)
Done when: The expiration date shown when you confirmed is in your account. The confirmation email from your biller arrives.
The Amazon Appstore charges you.
Sign in to your Amazon subscriptions
Sign in at Amazon.com/appstoresubscriptions.
Turn off auto-renewal
Find HBO Max under Your Subscriptions and turn off auto-renewal.
A subscription billed by Amazon cannot be cancelled on the HBO Max site. The biller is shown at the top of the HBO Max subscription screen.
Done when: The expiration date shown when you confirmed is in your account. The confirmation email from your biller arrives.
An internet, mobile, or TV provider — or Roku — charges you.
If Roku bills you
Sign in at my.roku.com/subscriptions, find HBO Max in Active Subscriptions, choose Manage subscription, then turn off auto-renew and confirm.
If your provider is not listed
HBO Max directs you to sign in to that provider's website or contact them.
The biller appears at the top of the subscription screen. HBO Max also suggests checking bank statements or asking your internet, mobile, or TV provider.
Done when: The expiration date shown when you confirmed is in your account. The confirmation email from your biller arrives.
QuitMySub cannot verify your cancellation. These are the signals the official documentation describes.
How hard is this to cancel?
Difficulty 4/5 · Billing routes 5 · Video Streaming
- Netflix 3/5 · cancels on its own siteNetflix guide
- Disney+ 4/5 · cancels on its own siteDisney+ guide
More details
Important exceptions+−
Step 1: Find who bills you
- Web: go to HBOMax.com/subscription and sign in if needed.
- Phone, tablet, or computer: in HBO Max, choose your profile and then Subscription.
- TV device: in HBO Max, choose the Settings icon and then Subscription.
- The biller appears at the top of the screen. HBO Max also suggests checking bank statements or asking your internet, mobile, or TV provider.
Third-party billing
HBO Max documents the steps per biller. The app stores and platforms named in the official article are Amazon Appstore, Apple, Google Play, Roku, Samsung TV, and Xumo. The internet, mobile, and TV providers named are AT&T, Cox, DIRECTV, DoorDash, Hulu, Optimum, Prime Video Channels, Sling TV, Spectrum, Verizon, Xfinity, YouTube TV, and YouTube Primetime Channels.
- Apple
- On iPhone or iPad open Settings, choose your name, choose Subscriptions, select HBO Max, then Cancel Subscription.
- Google Play
- In the Play Store app choose your profile icon, then Payments & subscriptions, then Subscriptions, select HBO Max, then Cancel subscription.
- Amazon Appstore
- Sign in at Amazon.com/appstoresubscriptions, find HBO Max under Your Subscriptions, and turn off auto-renewal.
- Roku
- Sign in at my.roku.com/subscriptions, find HBO Max in Active Subscriptions, choose Manage subscription, then turn off auto-renew and confirm.
- In each case HBO Max states you should receive a confirmation email from that company and can stream until the subscription expires at the end of the billing period.
- For a provider not listed, HBO Max directs you to sign in to that provider's website or contact them.
After you cancel
- Note the expiration date shown when you confirmed the cancellation.
- Check that the confirmation email from your biller has arrived.
- HBO Max provides a separate article for charges that appear after cancelling.
Frequently asked questions+−
Frequently asked questions
Does deleting the app cancel my subscription?
No. HBO Max states explicitly that deleting the app does not cancel your subscription.
There is no cancel option on my subscription page.
That usually means a third party bills you. HBO Max says to note the biller shown at the top of the screen and follow that company's steps.
Does access stop as soon as I cancel?
No. HBO Max states you can stream until the subscription expires at the end of your billing period.
What happens to my Extra Member Add-On?
It is cancelled when the base plan expires, and HBO Max states you get a prorated refund for any remaining days on the add-on.
Official sources+−
- HBO Max Help Center: How do I cancel HBO Max? (opens an external site)
WarnerMedia · Last checked:
- HBO Max Help Center: Can I get a refund? (opens an external site)
WarnerMedia · Last checked:
- HBO Max Help Center: Why was I charged after I canceled? (opens an external site)
WarnerMedia · Last checked:
- Apple Support: If you want to cancel a subscription from Apple (opens an external site)
Apple · Last checked:
- Google Play Help: Cancel, pause, or change a subscription on Google Play (opens an external site)
Google · Last checked:
· Screens, button labels, and billing partner policies can change. Always confirm the final steps in the official help centre and in your own account.