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Spotify cancellation guide

How to Cancel Spotify

How to end Spotify Premium from your account page, and where to cancel when someone other than Spotify is billing you.

Quick answer

  • Cancellation is done from the plan management page in your Spotify account.
  • Premium stays active until your next billing date, after which the account switches to the free tier.
  • If there is no option to change the plan, the plan is likely tied to a partner company such as a mobile or internet provider.

Before you cancel

Where you cancel depends on who is actually billing you.

  • First work out whether Spotify, a partner company, or the App Store or Google Play is charging you.
  • On a Family or Duo plan, check whether you are the plan manager or a member. If a member follows the cancellation steps, their account is removed from the plan but the plan itself is not cancelled.
  • Cancelling during a zero-priced free trial switches the account to the free service immediately.
  • Playlists and saved music remain available on the free account after cancelling.

Step-by-step cancellation

These steps apply when Spotify bills you directly. Button labels can differ by region and plan.

  1. Sign in to your Spotify account in a browser

    Cancellation happens on the account pages, so sign in using a web browser.

  2. Open the plan management page

    Open the plan management page in your account to see the plan you are currently on.

    Open the Spotify plan management page (opens an external site)

  3. Select cancel subscription

    Choose the cancel subscription option on that screen and follow the prompts to finish.

These do not cancel your subscription

  • Google Play states that uninstalling an app does not cancel the subscription.
  • When a Family or Duo member follows the steps, only their account leaves the plan; the plan itself continues.
  • A zero-priced free trial cancelled during the trial cannot be reactivated.

Billing and when access ends

When access ends depends on your plan state and how you pay.

A plan billed normally
Premium continues until your next billing date, and the account then switches to the free service.
Cancelling during a free trial
Cancelling during a zero-priced free trial switches the account to the free service straight away, and that trial cannot be reactivated.
Cancelling a Family plan
If the plan manager cancels a Family plan, the managed accounts move to the free, ad-supported plan.
Refunds
Refund handling can vary by who billed you and by region. Do not assume an automatic refund — check Spotify's official refund policy and the party that actually charged you.

After you cancel

Use this checklist to confirm the cancellation went through and no further charges appear.

  • Check the plan status and the date Premium is due to end on your account page.
  • Review your card or payment statement after the next billing date has passed.
  • If you are still being charged, you may have Premium on a different Spotify account. Log out and sign in with the other details to check.
  • If a partner company or an app store billed you, confirm the cancellation on their side as well.
  • Confirm that your playlists and saved music are still there on the free account.

Frequently asked questions

Do I lose access immediately after cancelling?

No. Premium continues until your next billing date, after which the account moves to the free, ad-supported service. If you cancel during a zero-priced free trial, the switch happens immediately.

I can't see an option to change or cancel my plan.

Spotify states this means the plan is tied to a partner company such as a mobile or internet provider. Find that company's contact link in the payment section of the plan management page and cancel through them.

I'm a member on a Family plan — what should I do?

Following the steps as a member removes your account from the plan but does not cancel the plan. To cancel the plan itself or change the payment method, contact the plan manager.

Does deleting the app cancel my subscription?

No. Google Play states that uninstalling an app does not cancel the subscription. You have to complete the cancellation wherever the billing actually lives.

Can I get a refund?

An automatic refund is not guaranteed. Handling varies by who billed you and by region, so check Spotify's official refund policy and the party that actually charged you.

Reader experiences

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Individual experiences vary depending on how you signed up, your region, and who bills you.

Check the latest information

Spotify's screens, button labels, and partner policies can change. Always confirm the final steps in the official help centre and in your own account. QuitMySub is an independent site and is not affiliated with Spotify.

Official sources

Screens, button labels, and billing partner policies can change. Always confirm the final steps in the official help centre and in your own account.

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