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PlayStation Plus cancellation guide

How to Cancel PlayStation Plus

How to cancel the subscription in PlayStation account management, and when it actually stops.

Quick answer

  • Sony documents cancelling on a PS5 console, a PS4 console, in the PlayStation App, or on the web.
  • Once you cancel, the subscription is deactivated starting from the next payment date — not immediately.
  • Sony states that services may vary based on your country or region.

Before you cancel

  • The Subscription screen in Account Management lists what you are subscribed to and the next payment date.
  • Sony documents the same screen for other subscriptions such as GTA+, EA Play, and Ubisoft+ Classics.
  • Refunds follow a separate request article. Conditions differ by region and payment method.

Step-by-step cancellation

These steps cover account management on the web. On-screen labels can change.

  1. Sign in to Account Management

    Sign in with the PlayStation Network account that holds the subscription.

    View PlayStation's official cancellation article (opens an external site)

  2. Select Subscription

    You see a list of the subscription services you are currently subscribed to.

  3. Open the subscription and cancel

    Select PlayStation Plus to check the next payment date, or to cancel the subscription.

Also worth knowing

  • The subscription stays active until the next payment date even after you cancel.
  • Sony provides separate instructions for the consoles and for the PlayStation App.

After you cancel

  • Check the Subscription screen in Account Management for the updated status.
  • After the next payment date passes, check that no charge appears on your payment method.

Frequently asked questions

Does access stop right away?

No. Sony states that once you cancel, the subscription is deactivated starting from the next payment date.

Can I cancel from a console?

Yes. Sony documents cancelling on a PS5 console, a PS4 console, in the PlayStation App, and on the web.

Where do I request a refund?

Sony points to a separate refund request article. Conditions differ by region and payment method.

Official sources

Everything in this guide comes from the official documents below.

Official sources

Screens, button labels, and billing partner policies can change. Always confirm the final steps in the official help centre and in your own account.

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