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Claude Pro cancellation guide

How to Cancel Claude Pro

How to end a paid Claude plan from the billing screen in settings, and where to cancel when you subscribed in the iOS or Android app.

Quick answer

  • You can cancel at any time by following the instructions for the platform you signed up on.
  • The cancellation takes effect at the end of the current billing period, and you keep the paid plan until then.
  • To avoid being charged for the next billing period, cancel at least 24 hours before your next billing date.

Before you cancel

Where you signed up determines both where you cancel and where a refund request goes.

  • First check whether you subscribed on the web at claude.ai or in the desktop app, in the iOS app via the App Store, or in the Android app.
  • This guide covers paid personal plans such as Pro and Max.
  • If a billing date is close, check the 24-hour rule first — past that point the next period can still be charged.
  • Where to request a refund depends on who processed the payment, and the applicable conditions can differ by region and payment method.

Step-by-step cancellation

These steps apply when you subscribed on claude.ai or in the desktop app. On-screen labels can change.

  1. Log in on the web or open the desktop app

    Log into your account in a web browser, or open the desktop app on Mac, Windows, or Linux.

  2. Select Settings from your name in the lower left

    Click your initials or name in the lower left corner, then choose Settings from the menu.

  3. Go to Billing

    Navigate to the Billing screen inside settings.

  4. Click Cancel

    Click the Cancel button on the Billing screen to complete the cancellation.

    View Anthropic's official cancellation article (opens an external site)

If you subscribed in a mobile app

  • An iOS sign-up is handled on the device: tap your initials in the top right, then Billing, then Manage subscription.
  • An Android sign-up follows the same path: initials in the top right, then Billing, then Manage subscription.
  • If you already removed the app, you can unsubscribe from the App Store or Google Play subscription settings instead.

Billing and when access ends

The official documentation covers both when the cancellation lands and where refunds are handled.

When the cancellation applies
The cancellation takes effect at the end of the current billing period, and the paid plan remains usable until then.
The 24-hour rule
To avoid being charged for the next billing period, cancel at least 24 hours before your next billing date.
Refunds for iOS purchases
An iOS purchase originates in the App Store, so Anthropic did not process the payment and the refund must be requested from Apple Support.
Refunds for Android purchases
For an active subscription purchased on Android, the support team checks eligibility before assisting with a refund, so include the relevant details when you contact them.

After you cancel

Use this checklist to confirm the cancellation registered and that no further charges appear.

  • Check the subscription status and end date on the Billing screen in settings.
  • Review your card or payment statement after the next billing date has passed.
  • If you subscribed on iOS or Android, confirm the cancellation in that store's subscription list too.
  • If you need a refund, identify the correct contact based on who processed the payment.
  • If you use more than one account, make sure a paid plan is not still active on another one.

Frequently asked questions

Do I lose access immediately after cancelling?

No. Anthropic states that the cancellation takes effect at the end of the current billing period, and you can keep using the paid plan until then.

When do I need to cancel to avoid the next charge?

Cancel at least 24 hours before your next billing date to avoid being charged for the next billing period.

I already deleted the app — how do I cancel?

Anthropic states that you can unsubscribe from the subscription settings in the App Store or on Google Play.

Where do I request a refund?

For an iOS purchase the payment was not processed by Anthropic, so the request goes to Apple Support. For an Android purchase the support team checks eligibility first. Conditions for web purchases can differ by region and payment method, so check the official refund article.

I subscribed on the web — can I cancel in the app?

The official guidance is to follow the instructions for the platform you signed up on. If you subscribed on the web or desktop, cancel from Billing in settings.

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Check the latest information

Anthropic's screens, labels, and billing policies can change, and they differ by region and payment method. Always confirm the final steps in the official help centre and in your own account settings. QuitMySub is an independent site and is not affiliated with Anthropic.

Official sources

Screens, button labels, and billing partner policies can change. Always confirm the final steps in the official help centre and in your own account.

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