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Apple TV+ cancellation guide

How to Cancel Apple TV+

How to end the subscription at tv.apple.com, and where to cancel when Google Play or Amazon handles the payment.

Quick answer

  • On the web, sign in at tv.apple.com and cancel from the Subscriptions area in Settings.
  • If you cannot cancel on the web, use the device Settings route for Apple subscriptions instead.
  • If Google Play or Amazon bills you, the subscription can only be cancelled on that platform.

Before you cancel

Who bills you determines where the cancellation is even possible.

  • First check whether Apple, Google Play, or Amazon is the party charging you.
  • Apple states that if you pay through Google Play, you can cancel only in the Apple TV app on your Android device or at the Google Play website.
  • Apple states that if you pay through Amazon, the subscription can only be cancelled through Amazon.
  • Apple notes that cancelling works slightly differently in some countries, with separate guidance for Israel and South Africa.

Step-by-step cancellation

These steps cover cancelling on the web when Apple bills you directly. Screens can differ by region and payment method.

  1. Go to tv.apple.com

    Open tv.apple.com in a web browser.

    View Apple's official cancellation article (opens an external site)

  2. Sign in

    Choose Sign In at the top of the page. If you do not see it, you are already signed in — skip this step.

  3. Open Settings from the account icon

    Choose the account icon at the top of the page, then choose Settings.

  4. Scroll to Subscriptions and choose Manage

    Scroll down to Subscriptions in Settings and choose Manage.

  5. Choose Cancel Subscription

    Choose Cancel Subscription to complete the cancellation.

If the web route does not work

  • Apple states that if you cannot cancel at tv.apple.com, you should cancel the subscription in Settings instead.
  • A subscription paid through Google Play can only be cancelled in the Apple TV app on Android or at the Google Play website.
  • A subscription paid through Amazon can only be cancelled through Amazon.

Where to cancel, by billing party

The party that charges you determines where the cancellation can happen.

When Apple bills you
Cancel by managing the subscription in Settings at tv.apple.com. If that is not possible, use the subscription screen in device Settings.
When Google Play bills you
The subscription can only be cancelled in the Apple TV app on your Android device or at the Google Play website.
When Amazon bills you
The subscription can only be cancelled through Amazon.
Country differences
Apple states that cancelling differs slightly in some countries, with separate guidance for Israel and South Africa. Other conditions can also vary by region and payment method.

After you cancel

Use this checklist to confirm the cancellation registered and that no further charges appear.

  • Check the subscription status at tv.apple.com or in the subscription screen in device Settings.
  • Review your payment statement after the next billing date has passed.
  • If Google Play or Amazon billed you, confirm the cancellation in that platform's subscription list too.
  • If you use more than one Apple account, make sure a subscription is not still active on another one.
  • If an unexplained charge remains, contact support for whichever party actually issued it.

Frequently asked questions

I can't see a cancel option on the web.

Apple states that if you cannot cancel at tv.apple.com, you should cancel in device Settings. If Google Play or Amazon bills you, the web route is not available and the cancellation has to happen on that platform.

I paid through Google Play — where do I cancel?

Apple states that you can cancel only in the Apple TV app on your Android device or at the Google Play website.

I paid through Amazon — where do I cancel?

Apple states that the subscription can only be cancelled through Amazon; the Apple account screen will not do it.

Do the steps differ by country?

Yes. Apple states that cancelling is slightly different in some countries, with separate guidance for Israel and South Africa. Other conditions can also vary by region and payment method.

Can I get a refund?

An automatic refund is not guaranteed. Where to ask depends on who actually charged you, so identify whether it was Apple, Google Play, or Amazon and check that party's policy.

Reader experiences

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Individual experiences vary depending on how you signed up, your region, and who bills you.

Check the latest information

Apple's screens, labels, and platform policies can change, and they differ by region and payment method. Always confirm the final steps in the official support documentation and in your own account. QuitMySub is an independent site and is not affiliated with Apple.

Official sources

Screens, button labels, and billing partner policies can change. Always confirm the final steps in the official help centre and in your own account.

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